Contact us

Grievance Officer

For complaints relating to orders, payments, products, delivery, returns, refunds, privacy or use of this website, customers may contact:

Name: Sumit Kumar
Designation: Proprietor and Grievance Officer
Business: Spectracore Technologies
Address: A-249/1, Hari Nagar, Clock Tower, Near Amardeep Nursing Home, New Delhi – 110064, India
Email: admin@spectracore.in
Telephone: +91 97617 12228
Working hours: Monday to Saturday, 10:00 AM to 7:00 PM IST

Consumer grievances will ordinarily be acknowledged within 48 hours and addressed within one month from receipt, subject to receipt of the necessary order and supporting information.

Please send following details with your grievances:

• Order number
• Registered name/mobile/email
• Product name
• Complaint description
• Payment/transaction reference, where relevant
• Photographs or supporting documents